<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: SSH SAN Physical Disk Sensor

The SSH SAN Physical Disk sensor monitors a physical disk on a Storage Area Network (SAN) via Secure Shell (SSH). The SAN has to provide a command-line interface (CLI) for this purpose.

The sensor can show the following:

  • Health status of the disk
  • Number of I/O operations per second
  • Transferred data per second

Which channels the sensor actually shows might depend on the monitored device and the sensor setup.

SSH SAN Physical Disk Sensor

SSH SAN Physical Disk Sensor

Sensor in Other Languages

Dutch: SSH SAN Fysieke Schijf, French: Disque physique SSH SAN, German: SSH SAN Physikalisches Laufwerk, Japanese: SSH SAN 物理ディスク, Portuguese: SSH SAN Disco físico, Russian: Физический диск SAN по SSH, Simplified Chinese: SSH SAN 物理磁盘, Spanish: Disco físico de SAN de SSH

Remarks

  • This sensor type does not support every SAN, even if it provides a CLI. The sensor only works with specific devices, for example, the HP P2000.
  • It may happen that the controller of your target device breaks down. Experience shows that this issue strongly depends on the hardware model you monitor. Increase the scanning interval to discharge the controller and try again.
  • Sometimes the devices you monitor with this SSH SAN sensor return status values that are not officially documented so that the shown sensor status in PRTG differs from the "real" device status. For more information on this issue, see the Knowledge Base: Why does my SSH SAN sensor show a wrong status?
  • After a firmware update of the target device, this sensor might show incorrect channel values. Add this sensor type anew in this case.
  • For this sensor type, you must define corresponding credentials in the section Credentials for Linux/Solaris/Mac OS (SSH/WBEM) Systems in the settings of the device that you want to use the sensor on.
  • For a general introduction to SSH monitoring, see section Monitoring via SSH.
  • This sensor type uses lookups to determine the status values of one or more sensor channels. This means that possible states are defined in a lookup file. You can change the behavior of a channel by editing the lookup file that the channel uses. For details, see section Define Lookups.

Add Sensor

The Add Sensor dialog appears when you manually add a new sensor to a device. It only shows the setting fields that are required for creating the sensor. Therefore, you will not see all setting fields in this dialog. You can change (nearly) all settings in the sensor's Settings tab later.

Select the disks that you want to monitor. PRTG creates one sensor for each disk that you select in the Add Sensor dialog.

The settings you select will be valid for all sensors that you create when you finish this dialog.

The following settings in the Add Sensor dialog differ in comparison to the sensor's Settings tab.

SSH SAN Physical Disk Settings

Disks

Select the disks that you want to add a sensor for.

You see a list with the names of all items that are available for monitoring. Add check marks in front of the respective lines to select the desired items. PRTG creates one sensor for each selection. You can also use the check box in the table head to select and deselect all items.

Sensor Settings

On the details page of a sensor, click the Settings tab to change its settings.

icon-i-roundUsually, a sensor connects to the IP Address or DNS Name of the parent device on which you created the sensor. See the Device Settings for details. For some sensor types, you can explicitly define the monitoring target in the sensor settings. See below for details on available settings.

Basic Sensor Settings

Sensor Name

Enter a meaningful name to identify the sensor. By default, PRTG shows this name in the device tree, as well as in alarms, logs, notifications, reports, maps, libraries, and tickets.

Parent Tags

Shows Tags that this sensor inherits from its parent device, group, and probe.

This setting is shown for your information only and cannot be changed here.

Tags

Enter one or more Tags, separated by spaces or commas. You can use tags to group sensors and use tag–filtered views later on. Tags are not case sensitive.

We recommend that you use the default value.

There are default tags that are automatically predefined in a sensor's settings when you add a sensor. See section Default Tags below.

You can add additional tags to the sensor if you like. Other tags are automatically inherited from objects further up in the device tree. These are visible above as Parent Tags.

icon-i-roundIt is not possible to enter tags with a leading plus (+) or minus (-) sign, nor tags with parentheses (()) or angle brackets (<>).

Priority

Select a priority for the sensor. This setting determines where the sensor is placed in sensor lists. A sensor with a top priority is at the top of a list. Choose from one star (low priority) to five stars (top priority).

Default Tags

sshsanphysicaldisk, sshsan, physicaldisk

SSH Specific

Connection Timeout (Sec.)

Define a timeout in seconds for the connection. This is the time that the sensor will wait to establish a connection to the host. Keep this value as low as possible. The maximum value is 900 seconds (15 minutes).

Enter an integer value.

icon-i-roundThe sensor types SSH SAN Enclosure, SSH SAN Logical Disk, SSH SAN Physical Disk, and SSH SAN System Health have a fixed timeout of 300 seconds. Changing the value here will not have an effect on the timeout.

icon-i-blueEnsure that the connection timeout is a value that is higher than the shell timeout to avoid potential errors.

Shell Timeout (Sec.)

Define a timeout in seconds for the shell response. This is the time in seconds the sensor will wait for the shell to return a response after k has sent its specific command (for example, cat /proc/loadavg). The maximum value is 300 seconds (5 minutes).

Enter an integer value.

icon-i-roundThe sensor types SSH SAN Enclosure, SSH SAN Logical Disk, SSH SAN Physical Disk, and SSH SAN System Health have a fixed timeout of 300 seconds. Changing the value here will not have an effect on the timeout.

icon-i-blueEnsure that the shell timeout is a value that is lower than the connection timeout to avoid potential errors.

SSH Port

Define which port this sensor uses for the SSH connection. Choose between:

  • Inherit port number from parent device (default): Use the port number as defined in the Credentials for Linux/Solaris/Mac OS (SSH/WBEM) Systems section of the device this sensor is created on.
  • Enter custom port number: Define a custom port number below and do not use the port number from the parent device settings.

Use Port Number

This field is only visible if you enable Enter custom port number above. Enter the port number (between 1 and 65535) that this sensor will use for the SSH connection.

Enter an integer value.

SSH Engine

Select the method that you want to use to access data with this SSH sensor. We strongly recommend that you use the default engine! You can still use the legacy mode for some time to ensure compatibility with your target systems. Choose between:

  • Inherit from parent device (default): Use the SSH engine that you defined in the parent device settings or higher up in the object hierarchy. If you have not changed the SSH engine, this is the recommended default engine.
  • Default: This is the default monitoring method for SSH sensors. It provides the best performance and security. It is set by default in objects that are higher up in the hierarchy, so usually you can keep the Inherit from parent device (default) option.
  • Compatibility Mode (deprecated): Try this legacy method only if the default mode does not work on a target device. The compatibility mode is the SSH engine that PRTG used in previous versions. It is deprecated. We will remove this legacy option soon, so try to get your SSH sensors running with the default SSH engine.

icon-i-round-redThe option you select here overrides the selection of the SSH engine in a higher object: a parent device, group, probe, or root.

Result Handling

Define what PRTG will do with the sensor results. Choose between:

  • Discard sensor result: Do not store the sensor result.
  • Write sensor result to disk (File name: Result of Sensor [ID].txt): Store the last result received from the sensor to the Logs (Sensors) subfolder of the PRTG data directory on the probe system the sensor is running on (on the Master node if in a cluster). File names: Result of Sensor [ID].txt and Result of Sensor [ID].Data.txt. This is for debugging purposes. PRTG overwrites these files with each scanning interval.
    icon-book-arrowsFor more information on how to find the folder used for storage, see section Data Storage.

icon-prtg-on-demandThis option is not available when the sensor runs on the Hosted Probe of a PRTG hosted by Paessler instance.

  • Write sensor result to disk (File name: "Result of Sensor [ID].txt") in case of error: Store the last result of the sensor only if it throws an error.

icon-prtg-on-demandThis option is not available when the sensor runs on the Hosted Probe of a PRTG hosted by Paessler instance.

SSH SAN Physical Disk Settings

Disk

Shows the disk that this sensor monitors. Once you have created a sensor, you cannot change this value. It is shown for reference purposes only. If you need to change this value, please add the sensor anew.

Disk Name

Shows the label of disk that this sensor monitors. Once you have created a sensor, you cannot change this value. It is shown for reference purposes only. If you need to change this value, please add the sensor anew.

Size

Shows the size of the disk that this sensor monitors. Once you have created a sensor, you cannot change this value. It is shown for reference purposes only. If you need to change this value, please add the sensor anew.

Command Mode

Define the command set to use on the monitored device to get monitoring data. Choose between:

  • Basic (recommended): We recommend that you use the basic command set for best sensor performance. This setting is appropriate for most scenarios.
  • Advanced: This command set enables you to monitor additional data on the target device like IOs and bandwidth. Because this setting results in higher usage of system resources and so might cause sensor instabilities, we strongly recommend that you choose this option only if this data is crucial for your monitored volume.

Sensor Display

Primary Channel

Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel is always displayed below the sensor's name. The available options depend on what channels are available for this sensor.

icon-i-roundYou can set a different primary channel later by clicking the pin symbol of a channel on the sensor's Overview tab.

Graph Type

Define how different channels will be shown for this sensor.

  • Show channels independently (default): Show a graph for each channel.
  • Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This will generate a graph that visualizes the different components of your total traffic.
    icon-i-roundThis option cannot be used in combination with manual Vertical Axis Scaling (available in the Sensor Channel Settings settings).

Stack Unit

This field is only visible if you enable Stack channels on top of each other above. Select a unit from the list. All channels with this unit will be stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.

Inherited Settings

By default, all of the following settings are inherited from objects that are higher in the hierarchy and should be changed there if necessary. Often, best practice is to change them centrally in the Root group's settings. For more information, see section Inheritance of Settings. To change a setting for this object only, disable inheritance by clicking the button next to inherit from under the corresponding setting name. You will then see the options described below.

Scanning Interval

Click inherited_settings_button to interrupt the inheritance. See section Inheritance of Settings for more information.

Scanning Interval

Select a scanning interval (seconds, minutes, or hours). The scanning interval determines the amount of time that the sensor waits between two scans. You can change the available intervals in the system administration on PRTG on premises installations.

If a Sensor Query Fails

Define the number of scanning intervals that the sensor has time to reach and check a device again in case a sensor query fails. Depending on the option that you select, the sensor can try to reach and check a device again several times before the sensor will show a Down status. This can avoid false alarms if the monitored device only has temporary issues. For previous scanning intervals with failed requests, the sensor will show a Warning status. Choose from:

  • Set sensor to down immediately: Set the sensor to a Down status immediately after the first failed request.
  • Set sensor to warning for 1 interval, then set to down (recommended): Set the sensor to a Warning status after the first failed request. If the following request also fails, the sensor will show an error.
  • Set sensor to warning for 2 intervals, then set to down: Set the sensor to a Down status only after three consecutively failed requests.
  • Set sensor to warning for 3 intervals, then set to down: Set the sensor to a Down status only after four consecutively failed requests.
  • Set sensor to warning for 4 intervals, then set to down: Set the sensor to a Down status only after five consecutively failed requests.
  • Set sensor to warning for 5 intervals, then set to down: Set the sensor to a Down status only after six consecutively failed requests.

icon-i-roundSensors that monitor via Windows Management Instrumentation (WMI) always wait at least one scanning interval before they show a Down status. It is not possible to immediately set a WMI sensor to a Down status, so the first option will not apply to these sensor types. All other options can apply.

icon-i-roundIf you define error limits for a sensor's channels, the sensor will immediately show a Down status. No "wait" option will apply.

icon-i-roundIf a channel uses lookup values, the sensor will immediately show a Down status. No "wait" options will apply.

Schedules, Dependencies, and Maintenance Window

icon-i-roundYou cannot interrupt the inheritance for schedules, dependencies, and maintenance windows. The corresponding settings from the parent objects will always be active. However, you can define additional settings here. They will be active at the same time as the parent objects' settings.

Schedule

Select a schedule from the list. Schedules can be used to monitor for a certain time span (days or hours) every week.

icon-book-arrowsYou can create schedules, edit schedules, or pause monitoring for a specific time span. For more information, see section Account Settings—Schedules.

icon-i-roundSchedules are generally inherited. New schedules will be added to existing schedules, so all schedules are active at the same time.

Maintenance Window

Specify if you want to set up a one-time maintenance window. During a maintenance window, the current sensor and all child objects will not be monitored. They will be in a Paused status instead. Choose between:

  • Not set (monitor continuously): No maintenance window will be set and monitoring will always be active.
  • Set up a one-time maintenance window: Pause monitoring within a maintenance window. You can define a time span for a monitoring pause below and change it even for a currently running maintenance window.

icon-i-roundTo terminate a current maintenance window before the defined end date, change the time entry in Maintenance Ends to a date in the past.

Maintenance Begins

This field is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the start date and time of the maintenance window.

Maintenance Ends

This field is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the start date and time of the maintenance window.

Dependency Type

Define a dependency type. You can use dependencies to pause monitoring for an object depending on the status of another object. You can choose from:

  • Use parent: Use the dependency type of the parent device.
  • Select a sensor: Use the dependency type of the parent device. Additionally, pause the current sensor if another specific sensor is in a Down status or in a Paused status caused by another dependency. Select below.
  • Master sensor for parent: Make this sensor the master object for its parent device. The sensor will influence the behavior of its parent device: If the sensor is in a Down status, the device will be paused. For example, it is a good idea to make a Ping sensor the master object for its parent device to pause monitoring for all other sensors on the device in case the device cannot even be pinged. Additionally, the sensor will be paused if the parent group is paused by another dependency.

icon-i-roundTesting your dependencies is easy! Simply select Simulate Error Status from the context menu of an object that other objects depend on. A few seconds later, all dependent objects should be paused. You can check all dependencies in your PRTG installation by selecting Devices | Dependencies from the main menu bar.

Dependency

This field is only visible if you enable Select a sensor above. Click the Search button and use the object selector to select a sensor on which the current sensor will depend.

Dependency Delay (Sec.)

This field is only visible if you enable Select a sensor above. Define a time span in seconds for dependency delay.

After the master sensor for this dependency comes back to an Up status, monitoring of the dependent objects will be additionally delayed by the defined time span. This can help avoid false alarms, for example, after a server restart, by giving systems more time for all services to start up.

Enter an integer value.

icon-i-round-redThis setting is not available if you set this sensor to Use parent or to be the Master sensor for parent. In this case, please define delays in the parent Device Settings or in its parent Group Settings.

Access Rights

Click inherited_settings_button to interrupt the inheritance. See section Inheritance of Settings for more information.

User Group Access

Define the user groups that will have access to the selected object. A table with user groups and types of access rights is shown. It contains all user groups from your setup. For each user group, you can choose from the following access rights:

  • Inherited: Use the access rights settings of the parent object.
  • None: Users in this group cannot see or edit the object. The object neither shows up in lists nor in the device tree. Exception: If a child object is visible to the user, the object is visible in the device tree but it is not accessible.
  • Read: Users in this group can see the object and review its monitoring results.
  • Write: Users in this group can see the object, review its monitoring results, and edit its settings. They cannot edit access rights settings.
  • Full: Users in this group can see the object, review its monitoring results, edit its settings, and edit access rights settings.

You can create new user groups in the System Administration—User Groups settings. To automatically set all objects further down in the hierarchy to inherit this object's access rights, set a check mark for the Revert children's access rights to inherited option.

icon-book-arrowsFor more details on access rights, see section User Access Rights.

Channel Unit Configuration

Click inherited_settings_button to interrupt the inheritance. See section Inheritance of Settings for more information.

Channel Unit Types

For each type of sensor channel, define the unit in which data is displayed. If defined on probe, group, or device level, these settings can be inherited to all sensors underneath. You can set units for the following channel types (if available):

  • Bandwidth
  • Memory
  • Disk
  • File
  • Custom

icon-i-roundCustom channel types can be set on sensor level only.

More

Knowledge Base: Why does my SSH SAN sensor show a wrong status?

Edit Sensor Channels

To change display settings, spike filtering, and limits, switch to the sensor's Overview tab and click the gear icon of a specific channel. For detailed information, see section Sensor Channel Settings.

Notification Triggers

Click the Notification Triggers tab to change notification triggers. For detailed information, see section Sensor Notification Triggers Settings.

Others

For more general information about settings, see section Object Settings.

Sensor Settings Overview

For information about sensor settings, see the following sections:

Keywords: