<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: View and Run Reports

In the PRTG web interface, click Reports in the main menu bar to show the reports main screen. Click a report's name to select it. Use the various report tabs to access all functionalities and settings for the selected report.

Report Tabs

Report Tabs

Click Go to all reports at the bottom of the page to return to the list of all reports.

icon-i-roundThis documentation refers to the PRTG System Administrator user accessing the PRTG web interface on a master node. If you use other user accounts, interfaces, or nodes, you might not see all of the options in the way described here. If you use a cluster installation, note that failover nodes are read-only by default.

Run Now

On the Run Now tab, you can immediately run a report with the configured settings. Also, consider the Remarks for Reports.

Period ("What time span will the report Cover?")

Report for

Define the time span covered by the report:

  • Current Period: Use monitoring data of the current period. The actual time span depends on the report period type defined in the report's settings. It can be today, this week, this month, or this year.
  • Previous Period: Use monitoring data of the last period. The actual time span depends on the report period type defined in the report's settings. It can be yesterday, last week, last month, or last year.
  • Select a Period: Use monitoring data of a period other than current or previous. Select below.
  • Select Date Range Manually: Define a custom time span for the monitoring data that is used. Set start and end date below.

Date Range

This field is only visible if you enable Select a Period above. From the list, select a date range for which PRTG generates the report. The shown time spans depend on the available monitoring data and on the report period type defined in the report's settings. It can be days, weeks, months, or years.

Start Date

This field is only visible if you enable Select Date Range Manually above. Define the begin of the time span for which PRTG generates the report. Use the date time picker to enter the date and time. Make sure you define a valid period.

End Date

This field is only visible if you enable Select Date Range Manually above. Define the end of the time span for which PRTG generates the report. Use the date time picker to enter the date and time. Make sure you define a valid period.

Quick Range

This field is only visible if you enable Select Date Range Manually above. Here, you can use several buttons for a faster selection of start and end dates. Click any of these buttons to change the Start Date and End Date values above. Choose between:

  • Today, Yesterday, Last Week (Mo-Su), Last Week (Su-Sa), Last Month, 2 Months, 6 Months, 12 Months: Set the date range to the last matching period. It starts at 00:00 and ends at 00:00 of the following day.

Processing Options

File Format and Delivery

Define how you want to view the report:

  • View report as HTML: Directly view the report in your web browser. PRTG loads it in a new browser window or tab.
  • Create and store PDF and data files (available for templates with data tables): Create a .pdf file and, depending on the Data Files settings of the report, create .csv and .xml files of the report and store them. Once finished, you find the report on the Stored Reports tab and a ToDo ticket is created. By default, PRTG sends out a notification email to the administrator in this case.
  • Create PDF and data files (available for templates with data tables), store them, and send by email: Create a .pdf file and .csv and .xml files of the report, store the files, and send them via email once finished.

icon-i-round-red.csv and .xml data files are only generated for report templates that include data tables.

icon-i-round-redTo create .pdf files, ensure the print spooler service is running on the system with your PRTG server.

icon-i-roundCertain special characters, for example, 4-byte unicode characters, may not be displayed correctly in PDF reports. As a workaround, generate an HTML report and save it as a .pdf file.

icon-i-roundWhen generating reports with Internet Explorer 11, we recommend that you use one of the PDF options for optimal results.

Target Email Address

This field is only visible if you enable Create PDF and data files (available for templates with data tables), store them, and send by email above. Enter a valid email address to which PRTG sends the report.

icon-book-arrowsYou can change the configuration for outgoing emails in the System Administration—Notification Delivery settings.

Compression

This field is only visible if you enable Create PDF and data files (available for templates with data tables), store them, and send by email above. Define if you want to compress the attached report files before sending. Choose between:

  • Send files uncompressed: PRTG does not compress the report files before they are sent by email but sends the files in their original size.
  • Send all in one ZIP file: PRTG compresses the report files to a .zip file before they are sent by email.

Click the Run Report button to start the report generation. Depending on the number of selected sensors, this may take a while. If you experience a long wait time when generating HTML reports for immediate view, consider using one of the PDF options. You can then view the report as soon as it has finished.

Remarks for Reports

  • Any sensor graph in your report only shows channels that are enabled via the Show in graphs option in the Sensor Channel Settings.
  • Reports show statistics for uptime (Up and Down in percent) and requests (Good and Failed in percent). Values between 5% and 95%, as well as 100% and 0%, are rounded to whole numbers without decimal places. Other values are shown with 3 decimal places.
  • Because of rounding, the statistics in section Sensor Status History of the report might differ from the values in section Uptime Stats by few seconds.
  • Data reporting is limited to 5 requests per minute.
  • Reports cannot show uptime or downtime data for the Sensor Factory sensor.
  • Create reports that include an appropriate amount of data. Reports may not work as expected if too many sensors with short scanning intervals have to be processed. Adjust your report size and the time span that the report covers if necessary.

Stored Reports

On the Stored Reports tab, you can view all PDF reports and data files created in the past. Click a name to open the report. Reports are stored until they are deleted according to the data purging settings of your PRTG configuration. You can set data purging limits for reports in the System Administration—Core & Probes settings.

Other Tabs

For all other tabs, see section Report Settings.

More

Knowledge Base: Why is there missing data in historical data reports?

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